Wendy Romero - Director of Front Office Operations, Hilton
Chicago O'Hare
Dear Steve:
Overall it has been a favorable experience with our guests. We have had some of our frequent/return guests actually demand getting a room with a treadmill and want us to block their future reservations for the treadmill rooms.
Initially we did not know what to expect however we have found that this
program assists with offering our guest an added amenity and is running
well here at the Hilton O'Hare.
Shane Scheel - Director of Operations, Hilton Lisle/Naperville -
In-room fitness is a wonderful concept. The guests who have used it find
it very convenient. Mainly because in the morning our fitness room is
packed and the guests that have the treadmills in their rooms do not have
to wait and can do it at their leisure. I have many repeat guests that
demand that they have these rooms.
Steve Lindburg - General Manager, Hilton Salt Lake City
Our guests love the convenience and the privacy of our In-Room Fitness
option. Once guests try it the first time, they tend to request it each
time they return.
Brett Hartmann - Director of Front Office Operations, Hilton
At the Hilton Toledo, we run a very high Hilton HHonors percentage and an
equally high percentage of HHonors Diamond and Preferential Gold VIPs.
Being a smaller property (213 rooms) and being built prior to the inception
of Hilton HHonors we are limited as to upgrades. We use these rooms as
upgraded rooms (because of the additional feature in the rooms) and the
HHonors members love them. By definition, Diamond VIPs spend a lot of time
in hotels and they appreciate the ability to work out in the privacy of their own room.
Rich Higdon - General Manager, Hilton Santa Cruz/Scotts Valley
The in-room fitness program has been a major success at our property and
look forward to expanding the program to reach more of our guests.
Todd Wheelhouse - Hilton, The Marquette
They are a great alternative for our guest to use in the privacy of their
rooms. Our guests have an additional benefits staying with knowing that
they could have a treadmill in their room for a small cost.
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